support policy

support policy

At Safi Global, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Any other information you voluntarily provide

Additionally, we may collect non-personal information automatically as you navigate through our website, such as IP address, browser type, pages visited, and the time spent on our site.

2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To communicate with you, including responding to inquiries and providing updates
- To personalize your experience on our website
- To process transactions and send you related information
- To analyze usage trends and improve our website functionality
- To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- *Service Providers:* We may share your information with third-party vendors or service providers who assist us in operating our business, conducting our services, or providing customer support, provided they agree to keep your information confidential.
- *Legal Requirements:* We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and request copies of your personal data
- The right to request corrections to your personal data
- The right to request the deletion of your personal data
- The right to object to or restrict the processing of your personal data

If you wish to exercise any of these rights, please contact us using the information provided in the website.

6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date. We encourage you to review this policy periodically for any updates.

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